lessthanhalf said:
A status of label created with no movement means nothing has actually shipped. All that exists is a printed label sitting ready; the parcel has yet to be scanned anywhere in the network. Reliability varies a lot between sellers — some are rock solid, some less so. They may simply be swamped, or observing a holiday, or still waiting on a delivery of one of the items in your order.
After a week with no change, messaging them to ask whether there is a problem seems fair. With odd bulk-shipping plus local reship arrangements the tracking can look similarly stuck even when things are moving, but most of the time it genuinely has not been posted.
The full journey running anywhere between 1 week and 4 or 5 weeks is unremarkable. fed ex and usps generally beat most of the Chinese courier services. If the same seller keeps botching postage, finding another one may be the answer — though for most vendors, customer service was never near the top of their list.