I realize they might still be swamped given how demand keeps growing.
About a week ago I sent them a straightforward question about pricing (using the "contact us" form on their site), and I have not gotten any reply. Does that fall within the usual range? Waiting is fine by me, as long as I could be certain the message actually arrived. Nothing came back automatically.
Also, what time frames have you seen for the ordering process for a test, and for the testing itself? (shipping not included)
About a week ago I sent them a straightforward question about pricing (using the "contact us" form on their site), and I have not gotten any reply. Does that fall within the usual range? Waiting is fine by me, as long as I could be certain the message actually arrived. Nothing came back automatically.
Also, what time frames have you seen for the ordering process for a test, and for the testing itself? (shipping not included)