To our customers around the world: As the Spring Festival draws near, every one of us here sends you our warmest wishes for the holiday season! In honor of the Chinese Lunar New Year, and so that our team members can enjoy meaningful time with their loved ones, we are sharing the following service updates along with our Spring Festival perks. Changes to Dispatch from Our China Warehouse Following China's official public holiday calendar and taking into account how our logistics partners actually operate, dispatch services from our China warehouse stop as of today. While this is in effect, the warehouse will not accept, send out, or settle freight for any goods. We expect to return to standard operations on February 24, 2026. Here's the bright side — orders can still be submitted while dispatch is paused! Anything paid for successfully during this window counts as a "pre-order," and once the holiday ends and we are back up and running, our team will handle those first. Special Spring Festival Bonus: Promotions Across Two Platforms Plus a Grand Lucky Draw!As a way of thanking you for standing by us and trusting us, and to offset the delivery hold-ups brought on by the Spring Festival break, we have put together a big "Spring Festival Carnival"! It will run at the same time on 2 major social platforms — Telegram and Discord — bringing you twice the rewards and twice the excitement!
Lucky Draw: Several rounds of draws are planned, with prizes that include sought-after products and vouchers! The group will be where we post the exact entry requirements and draw schedules.Telegram Group: https://t.me/+63BwztJ74SxlMWU0Discord Group: https://discord.gg/PbX4WkyDdF Overseas Warehouses Keep Running as Usual — Open Through Spring Festival!You can count on this: our overseas warehouses (Canada warehouse, US warehouse, and others) keep working right through the Spring Festival, taking in and handling orders just like always — that is how we honor our "Open During Spring Festival" pledge!
Customer Service and Shift ScheduleThroughout the Spring Festival period (February 6th to February 24th, 2026), every sales team member stays reachable online. Reach out anytime to place an order or ask us anything.
Once more, thank you for all your support and company over the past year! Our heartfelt wish for you and your family is a New Year filled with prosperity and health, abundant good fortune, a flourishing business, and joy! We can't wait to see you on Telegram and Discord as we welcome the Spring Festival together!